Injectable Weight Loss - General
Frequently Asked Questions
- Introducing Our New GLP-1 Injection Guide
- Why do I need to verify my BMI with a video for my weight loss treatment?
- My package arrived melted. Is it safe to use?
- Can a neighbour sign for my weight loss jabs if I am not at home?
- Why is there a bigger discount for first-time orders than for repeat orders?
- How do I record the video or submit documents after logging out?
- I have a faulty pen, what should I do? Can I return it?
- How long does it take to receive my weight loss treatment?
- How can I get proof of my previous medication use to move to another pharmacy or for travel purposes?
- Easter Bank Holiday 2025 – Pharmacy Closure & Order Deadlines
- Do You Inform My GP About My Treatment?
- Can I change from Wegovy® to Mounjaro® (or vice versa)?