Our team at PillSorted works Monday to Friday, 9am to 6pm. Orders are usually reviewed the same day (except Mondays, which can be a bit busier due to the weekend backlog) and dispatched the next working day.
If our clinical team needs more information from you, it might take a little longer.
Please also note that both PillSorted and Royal Mail are closed on bank holidays. Make sure to check our announcements for holiday order cut-off times.